All Systems Operational

Purchase API ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Onboarding ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Operations ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Support ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna App ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Bank Account ? Operational
Europe Operational
Klarna Card Operational
Europe Operational
US Operational
Open Banking Operational
Europe Operational
North America Operational
Playground - Purchase API Operational
Europe Operational
North America Operational
Asia Pacific Operational
Settlement API Operational
Europe Operational
North America Operational
Asia Pacific Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Aug 2, 2025

No incidents reported today.

Aug 1, 2025

No incidents reported.

Jul 31, 2025

No incidents reported.

Jul 30, 2025
Merchant Portal - Shopify Integration Guide degradation
Resolved - This incident has been resolved.
Jul 30, 17:27 CEST
Investigating - We are currently experiencing issues with Merchant Portal Integration Guides for Shopify in Europe. We are working to restore the service as soon as possible. Thank you for your patience.
Jul 30, 16:07 CEST
Klarna Bank Account degradation
Resolved - This incident has been resolved.
Jul 30, 14:47 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 30, 14:26 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 30, 12:21 CEST
Update - We are continuing to investigate this issue.
Jul 30, 12:10 CEST
Investigating - We’re currently experiencing issues with the Klarna web app in Sweden (SE).
Our team is actively working to restore the service as quickly as possible. Thank you for your patience and understanding.

In the meantime, you can continue to use the Klarna mobile app as an alternative to access your Klarna balance
Jul 30, 11:42 CEST
Merchant Portal degradation
Resolved - This incident has been resolved.
Jul 30, 11:49 CEST
Update - We are continuing to investigate this issue.
Jul 30, 09:28 CEST
Investigating - We are currently experiencing issues with Merchant Portal login in US region. We are working to restore the service as soon as possible. Thank you for your patience.
Jul 30, 00:49 CEST
Jul 29, 2025

No incidents reported.

Jul 28, 2025

No incidents reported.

Jul 27, 2025

No incidents reported.

Jul 26, 2025

No incidents reported.

Jul 25, 2025

No incidents reported.

Jul 24, 2025

No incidents reported.

Jul 23, 2025

No incidents reported.

Jul 22, 2025

No incidents reported.

Jul 21, 2025
SSL Certification Rotation for (api/api-na/api-oc).klarna.com
Completed - The scheduled maintenance has been completed.
Jul 21, 14:06 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 13:00 CEST
Scheduled - Between 13:00 - 16:00 (CET) on 21 of July, 2025, Public API Gateway will perform a routine SSL certificate rotation for api.klarna.com/api-na.klarna.com/api-oc.klarna.com. We do not anticipate any disruption to Klarna services during this time, however, our Merchant Support team is available through the contact channels listed on https://klarna.com should merchants have any questions or concerns.
Jun 25, 10:23 CEST
Jul 20, 2025

No incidents reported.

Jul 19, 2025

No incidents reported.

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