All Systems Operational

Sign-in Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Payments Operational
Europe Operational
North America Operational
Asia Pacific Operational
Shopping in the App Operational
Europe Operational
North America Operational
Asia Pacific Operational
Payments in the App Operational
Europe Operational
North America Operational
Asia Pacific Operational
Transaction history in the app Operational
Europe Operational
Asia Pacific Operational
North America Operational
Banking in the App Operational
Europe Operational
Chat and Disputes in the App Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Portal Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Onboarding Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Settlements/Payouts Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Card Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Credit Card Operational
Europe Operational
North America Operational
One-Time Card Operational
Europe Operational
North America Operational
Asia Pacific Operational
Customer Service Operational
Europe Operational
North America Operational
Asia Pacific Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance – SSL Certification Update Sep 21, 2026 10:30-15:00 CEST

We will be performing scheduled maintenance to improve the reliability and security of our services(SSL Certification Rotation).

No disruption to Klarna services is expected during this maintenance window.

However, if you have any questions or concerns, our Merchant Support team is available through the contact channels listed on https://klarna.com.
Posted on Aug 25, 2026 - 14:49 CEST

Aug 25, 2026

Direct Debit is experiencing issues in Austria, Germany and Netherlands
Resolved - This incident has been resolved.
Aug 25, 14:58 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 25, 14:58 CEST
Identified - The issue has been identified and a fix is being implemented.
Aug 25, 14:50 CEST
Investigating - We are currently experiencing a Direct Debit payment method degradation in the Austria, Germany and Netherlands regions. We are working to restore the service as soon as possible. Thank you for your patience.
Aug 25, 14:30 CEST

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

Klarna Express Checkout iOS degradation
Resolved - Klarna Express Checkout is working as expected for the vast majority of merchants. Minor edge cases are being handled separately. Monitoring is now closed. Thank you.
Aug 13, 10:07 CEST
Update - Merchant rollout shows significant improvement. Teams will continue monitoring until all affected merchants will be enrolled.
Aug 7, 15:40 CEST
Update - Teams are actively testing fixes today, with merchant rollout expected to begin from tomorrow. Work continues to enrol all the remaining affected merchants into the solution and to validate the fix for the broader merchant base.
Aug 4, 13:50 CEST
Update - Monitoring period continues to show improvement from earlier mitigations. Teams are actively deploying additional fixes and gradually enabling improvements for affected merchants, while continuing to work on full recovery and monitor impact.
Jul 31, 15:40 CEST
Update - Monitoring period shows improvement, however teams continue working on full recovery actions and continue to monitor.
Jul 27, 16:20 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 24, 10:40 CEST
Investigating - Some customers on iOS (Safari / Chrome) may be unable to finish Klarna checkout in popup mode after login. Android and desktop checkout are not affected. Cause: third-party browser change.

We are working to restore the services as soon as possible.

Thank you for your patience.
Jul 24, 10:07 CEST

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

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